Turn off Pop-up Blockers Instructions

How-To: Disable Pop-Up Blockers on Supported Browsers.
Summary

When accessing a VitalSource eTextbook through the BlackBoard Student portal, pop-up blockers must be disable in order to view the etextbook correctly. The steps below explain how to disable pop-up blockers for supported browsers.

Products Affected

Bookshelf Online 2.0
BlackBoard Student portal

When accessing a VitalSource eTextbook from the BlackBoard building block, the pop-up blocker must be turned off in order for BlackBoard to to properly load Bookshelf Online.

Internet Explorer (PC)

  • Press the alt button on your keyboard
  • Click on Tools in the menu, the click on Internet Options
  • Click the Privacy tab.
  • Uncheck Turn on Pop-up blocker

Firefox (PC)

  • Press the alt button on your keyboard
  • Click on Tools in the menu, the click on Options
  • Click the Content tab.
  • Uncheck Block Pop-up windows
Firefox (Mac)
  • Click on the Firefox menu and click on
  • Click the Content tab.
  • Uncheck Block Pop-up windows
Chrome (Mac+PC)
  • Click the Chrome menu on the browser toolbar.
  • Select Settings.
  • Click Show advanced settings.
  • in the "Privacy" section, click the Content settings button.
  • In the "Pop-ups" section, select "Allow all sites to show pop-ups." Customize permissions for specific websites by clicking Manage exceptions.
Safari (Mac)
  • Click on the Safari menu and click on
  • Click the Security tab.
  • Uncheck Block Pop-up windows