How do I redeem my Publisher Access Code purchased at a Bookstore Point of Sale (POS)?

How do I redeem my Publisher Access Code purchased at a Bookstore Point of Sale (POS)?

Depending how the Bookstore gives you access to your eTextbook - by code to redeem via your Bookshelf account or by activation link - You will complete the following to redeem your Courseware (Publisher Access Code): 

1. Log into Bookshelf Online.
2. Go to the left side and click "My Library"
3. Locate book  - there you will see underneath the cover ebook / access code and or both. 
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4. To access your Publisher access code check for the correct material and across from the Access Code bubble are 3 dots
5. Click on the 3 dots for more options
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6. A drop down box will appear with "Access Code instructions", click on this option
7. A new larger box will appear in the middle of your library with 3 steps
   • confirming you have the correct material
   • how to reveal your access code 
   • what website the code should be redeemed on 
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     • Please note - you can do all the above steps if you see your book under HOME> Recent Activity when you log on to bookshelf online.

Notes:

• If your needed material does not show the "access code" bubble under the book cover in "My Library", please confirm you have purchased the correct material.
• Please read / review the Return Policy for the item as some items can not be returned once the Publisher Access code is revealed.
• If you are having an issue with redeeming the Publisher Access code on the specific website noted in step #3, we encourage you to reach out to that publishers support as we are unable to assist with third party sites. 
• Sometimes a Course Key may also be required as noted under Step #3 in the screenshot above. This can only come from either your receipt or obtained from an instructor. 
• Publishers may have different instructions for their products. You can only redeem the Publisher Access Code at the Publisher's website.

If you have problems redeeming your Publisher Access Code, please contact the publisher:

• Cengage MindTap/WebAssign/Brian/Sam/iLrn
• Cengage Unlimited
• F.A. Davis
• Macmillan
• McGraw Hill Connect/LearnSmart/Aleks/SmartBook
• Pearson MyLab/Mastering/Revel
• Sage Vantage

VitalSource only provides access to the Publisher Access Code. We can’t troubleshoot access to the publisher’s platform.

If you run into issues or have any questions about the process, contact VitalSource Support, and we will be happy to help!