Redemption code error

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Causes of this error:

Redemption code has already been used.

  • The code has already been redeemed using a different email address.
  • You purchased a used Textbook with a scratched off redemption code. Codes are non transferrable and can only be used once.

Redemption code is not valid. VitalSource Bookshelf codes will contain EXACTLY 20 mixed letters and numbers

  • It is not a VitalSource Bookshelf code. Please refer to the instructions you received with your code.
  • Code was typed incorrectly
  • Code is not assigned to an eTextbook (Please call support for further assistants)

 

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