Highlight sync issues

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Highlight sync issues

Highlights take a short time to sync across devices, this could be 15-20 minutes. If you have just made a highlight, please leave Bookshelf running on both devices for a short while before assuming there is an issue. Should your highlights still fail to appear on your PC or Mac, please attempt the following.

 

Windows PC

    Navigate to Documents > My Books >
    Rename the VitalSource Bookshelf folder to OLD_VitalSource Bookshelf
    Relaunch Bookshelf, and see if highlights sync within 15 minutes

Mac OS X

    Navigate to Home folder > Books >
    Rename the VitalSource Bookshelf folder to OLD_VitalSource Bookshelf
    Relaunch Bookshelf, and see if highlights sync within 15 minutes
 
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