Migrated CourseSmart Instructors FAQ

Posted


What has happened to my CourseSmart account?

CourseSmart is now VitalSource. We have built a new system for you to use which we believe combines the best from both CourseSmart and VitalSource. 

We will be moving all instructor accounts over to VitalSource starting in November. You will be notified via email once your account migration has been completed. Please continue to access your existing sampled books via CourseSmart. 

If you have already registered your account at VitalSource and you used the same email account at CourseSmart, your accounts will be merged together after the migration and your CourseSmart books will be in your VitalSource account. 

I created notes & highlights for books on my CourseSmart bookshelf. Will those still be available?

Yes. If you created notes & highlights in a title published after 2009, we copied your titles, notes and highlights. Once you've been migrated, simply go to your VitalSource bookshelf and your notes/highlights will be there. 

What if I didn't create notes & highlights? Will the titles I had on my CourseSmart bookshelf still be available?

CourseSmart allowed publishers to automatically add titles to your bookshelf, and many instructors requested more control. VitalSource lets you choose what appears in your bookshelf. Check the Product Recommendation tab or search our catalog to find the titles you need. If you don't find a title you adopted on CourseSmart, contact us. We're happy to help.
 
If you did not make any notes/highlights in your books at CourseSmart, your books will not migrate over from CourseSmart. If you want your texts migrated, please be sure to make a note/highlight in one of your titles. 
 

Will I use the same credentials to sign in at VitalSource?

Yes. After your account is migrated, you should use the same username and password you used for CourseSmart to sign in to VitalSource.
 

I'm having trouble logging in after the migration from CourseSmart. What should I do?

Don’t hesitate to contact VitalSource Support 

I have not received an email about the migration and I am unable to log in at CourseSmart.

First, try clearing out your browser cache and then try logging into your account again. If you are still unable to log in, you can reset your password by going to https://secure.coursesmart.com/login# and click the "forgot your password" link.

Will publishers still be able to send me books to evaluate?

Yes, recommended titles will show up in the “Publisher Recommendations” section of your library.

Are all titles on VitalSource available for evaluation?

No. There are some titles that the publisher has decided are not available. You may still request these, but the publisher may decide not to let you have this, or may require further information from you in order to allow. This is up to the publisher, and you should contact your rep if you have questions about this.

How do I get notified when a publisher has added a title for me to look at?

The publisher should email you to let you know, or if you have opted in to VitalSource emails, we will send you notification of new titles added.

Are there any instructions on how to use the new Sampling Portal?

Yes, there is a short video available here: Sampling Portal Instructions, or instructions here: Instructor Access Instructions.

I need some help navigating Bookshelf.

Here is a short video to get you started: Bookshelf Online Overview

people found this useful.
Was this article helpful?
0 out of 0 found this helpful