- Bookshelf Online: Resolving Basic Browser Issues
- Managing Devices
- Bookshelf Online: Browser Support Policy
- Bookshelf for Android: Installing Bookshelf on Android Devices (without Google Play)
- Installing Bookshelf on Windows 10 computers without Microsoft Store Access
- Bookshelf Support for Mac OS, iOS, and iPad OS Betas
- Bookshelf for Android: How To Manually Remove Bookshelf's Data and Bookshelf from your Android Device
- Bookshelf for Android: Sideloading EPUBs to Bookshelf for Android
- Why have I not received my Email Verification email?
- Where are my books?
- View All Articles
If you are having trouble with Bookshelf on your Android phone or tablet, you may want to remove all of the Bookshelf data from your Mobile device before uninstalling and reinstalling Bookshelf.
Removing Bookshelf's Data Folder
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Step 1 - Tap on the Apps Button and tap on Settings
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Step 2 - Tap on Storage in the Device Settings
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Step 3 - Tap Other in the list, and in the pop-up dialog box, click on Explore
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Step 4 - Locate the com.vitalsource.bookshelf folder
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Step 5 - Tap and hold on the com.vitalsource.bookshelf folder until it has a checkbox next to it and then tap the trash icon in the top right of the screen.
Uninstall Bookshelf
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Step 1 - Tap and hold on the Bookshelf icon until a trash can icon in the top right-hand side of the screen. Drag the app to the trash can to uninstall Bookshelf.
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Step 2 - Confirm you wish to uninstall Bookshelf.
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Step 3 - Reinstall Bookshelf from the Google Play Store and sign back into Bookshelf