Manual Password Reset


Note: This page applies only to students who are not using a learning management system (LMS). Users of Blackboard, D2L, or Canvas do not need an Acrobatiq password. 

New users and existing users changing their Acrobatiq password will be prompted to create a new, complex password. Existing users will not be prompted to change their password unless the account has been inactive for 90+ days or they have been locked out after multiple incorrect password entries.

Instructors can initiate password resets and unlock student accounts where too many password attempts have been made. 

To reset a password: 

  1. Use the key icon to the right of the student's name in the class roster located within the Course Settings drop-down menu.
  2. Create a temporary password for the student. The student can then use this temporary password to log in and will immediately be prompted to create a new password.



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