Students who purchase access to courseware directly from Acrobatiq can request a refund within 21 days of the course start date. To request a refund:


  1. Sign in to your course and access the Profile Menu at the top right of any page.

  2. Click "My Profile"

  3. Note: some schools arrange for the removal of the My Profile page. In this case, please contact support.

  4. Select "My purchases".

  5. Click "Request refund".


If you've already been removed from your class by your Learning Management System you will be unable to access your "My purchases" page.

Note: Acrobatiq cannot provide refunds for Redemption Codes purchased from a campus bookstore; these must be arranged with your bookstore.

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