Activity Page and File Details FAQ

  1. VitalSource Support
  2. Manage – Upload Files And Metadata
  3. Troubleshooting
Troubleshooting

Activity Page and File Details FAQ

Find answers to common questions about Activity Page and File Details below.

Question   Answer
     
I only see myself listed in the Users filter.  

The activity filter will populate with other Upload users who belong to your company. Seeing only yourself listed is normal if you are the only person in your company with Upload access.
     
     
My titles are listed multiple times in the table.  

Users can upload source files onto VBIDs as many times as they like, and these attempts may have different outcomes (success, failure, rejection). Because of this, it is important to be able to look at all build attempts of a title, especially in the case of content triage.

The table is sorted reverse-chronologically, so the most recent build attempts of a record will always be on top.
     
     
Can I sort the columns at all?  

The table is sorted reverse-chronologically, so the most recent build attempts of a record will always be on top. You can use the Filter functions to reduce the size of the list.