Update the email address used with the Faculty Sampling Portal
VitalSource considers a verified Instructor account for the Faculty Sampling Portal to be a privileged account. Because of its level of access, we add some additional levels of security to every account.
Besides having users confirm their email addresses before they can read their books in Bookshelf Online, we also lock the email address preventing an unauthorized user from commandeering your account. Should you need to update or change the email address we have on file for you, you will need to contact VitalSource Support for assistance.