Faculty Sampling Portal Error Message - Your account is locked.
Learn what to do if you receive the following error message when you log into the Faculty Sampling Portal, Your account is locked. Please contact Customer Support to continue.
Typically you will only see this issue VitalSource detects unusual activity within your account. We place a temporary lock on your account to prevent anyone from accessing your account until we can speak directly with the account owner.
Please contact VitalSource Support, let them know you received the error and they will put you in touch with VitalSource's Tier 2 Support team for assistance.
Learn More
- Make sure that you followed the basic steps to resolve common browser issues with VitalSource Products and Services.
- The availability of the Faculty Sampling Portal might vary by country or region. Learn what's available in your country or region.
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