Faculty Sampling Portal Error - We are sorry, we detected an issue with your account.

Faculty Sampling Portal Error -We are sorry, we detected an issue with your account.

Learn what to do if you receive the following error message when you are attempting to sample a new title from the Faculty Sampling Portal. We are sorry, we detected an issue with your account. Please contact Support at +1 (855) 409-7979 for assistance.

Several things can cause this issue; the only way to fix the issue is to speak with VitalSource Support.  

Please contact VitalSource Support, or if you are in the United Staes or Canada call Support at +1 (855) 409-7979, let them know you received the error, and they will put you in touch with VitalSource's Tier 2 Support team for assistance.   

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