Chat with an Agent Using Our Interactive Messaging App

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To begin a conversation with us, please click the message icon to the left.

If you have already started a message with us in a different browser tab, please return to that tab to continue the conversation. Your message history will not transfer between tabs.

Email VitalSource Support

Please provide the email address of the student in need of assistance.

Please enter the 20 digit redemption code that was provided to you to activate your ebook.

Please enter the course number and section.

If you are having technical issues with a specific book or product, please include the title and ISBN.

Please choose the name of your Learning Management System, LMS, that your institution is using.

Please make sure you provide as much information as possible.

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