Last updated: June 9, 2020
VitalSource Technologies LLC and our affiliate VST Limited (UK) (collectively, “VitalSource,” also “we,” “our,” and “us”) use and allow certain other companies to use certain tracking technologies, including cookies, web beacons, and other similar technologies (collectively, “Cookies”) on our services, including any of our desktop applications, mobile applications, websites (such as www.vitalsource.com, bookshelf.vitalsource.com), any VitalSource owned web retail store, our products known as Bookshelf, Bookshelf Online, VitalSource Engagement Dashboard, VitalSource and Bookshelf mobile applications, Intrepid Discover Platform, Intrepid Learn Platform, Acrobatiq Platform, reader software, digital content, other products controlled owned or licensed by VitalSource, and any other products or services that include a link to this Policy (collectively, the “Products”).
What are Cookies?
Cookies are text files that contain a certain amount of information and are downloaded to your computer or mobile device when you visit a website. They are useful because they allow websites to recognize a user's device. They are then returned to the original website on each subsequent visit or to any other website that recognizes them. For more information about cookies, you can visit www.allaboutcookies.org.
The term "Cookie" is used in this Notice to include all similar techniques and technology, including web beacons and log files. A web beacon is a small graphic image or other web programming code (also known as “clear GIFs” or “pixel tags“) that may be included in our web pages and messages.
Types of Information We Collect
Cookies help us learn how our Products are used and improve the Products. Examples of the types of information that we collect through Cookies include:
- The number of website visitors and website views, the pages of Products viewed, the clicks made on the Products, and the total duration of navigation on the Products;
- The name of the page that referred you to our website;
- Whether this is your first time visiting our website;
- Your viewing preferences (e.g. layout, sizing preferences, language etc.);
- Your city and country;
- the type of browser used and your IP address, so that we can identify you during your next visits.
- To track usage of the Products;
- To control the display of ads, including interest-based ads;
- To determine if you opened our emails;
- To customize elements of the promotional layout and/or content of the pages of our website; and
- To personalize information.
Types of Cookies We Use on Our Products
We use first-party and third-party Cookies for several reasons. Some Cookies are required for technical reasons in order for our Products to operate, and we refer to these as "essential" or "strictly necessary" Cookies. Other Cookies also enable us to track and target the interests of our users and to enhance the experience on our Products. Third parties also serve Cookies through our Products for advertising, analytics and other purposes. The specific types of first and third-party Cookies served through our Products and the functions they perform are described in more detail below.
These cookies are created by VitalSource. They allow you to browse our Products and use their features.
These cookies are strictly necessary to allow you to move around the Products and use their features. Without these cookies, we cannot enable the Products to function on your device. Therefore, these cookies cannot be disabled.
These cookies allow us to remember choices you make on our Products (such as your preferred language or the region you are in). To refuse these Cookies, please follow the instructions below under the section Cookie Management. Note that by disabling functional cookies, you may not be able to use some of our features or those features may not function properly.
An embedded script is programming code that is designed to collect information about your interactions with the Products, such as the links you click on. The code is temporarily downloaded onto your computer or other device, is active only while you are connected to the Products, and is deactivated or deleted thereafter.
These Cookies, defined exclusively by third parties, collect several types of data about your browsing habits, as well as your preferences for products and services. This information allows us to serve you relevant advertisements on our Products. To refuse these cookies, please follow the instructions below under the section Cookie Management. Some advertisements may also contain an icon that you may click on to find out more about how to manage your advertising preferences.
Third-Party Functional Cookies
These Cookies are defined by third parties who support our Products and allow you to use useful services and features. To refuse these cookies, please follow the instructions below under the section Cookie Management.
Duration of storage of cookies on your device
We use both “session cookies” (which expire once you close your web browser) and “persistent cookies” (which stay on your computer until you delete them).
Users can disable Google Analytics tracking directly from our cookie notification popup in Bookshelf Online.
To learn more about Google Analytics and additional ways to opt-out of Google Analytics for the Web, please visit https://support.google.com/analytics/answer/181881?hl=en.
Disabling Advertising Cookies
Some advertising service providers may be members of the Network Advertising Initiative, which offers a single location to opt-out of ad targeting from member companies. If you opt-out of receiving targeted ads in this manner, you will continue to receive advertising messages after you opt-out, but they will not be tailored based on your usage of the Products or third-party websites. If you would like more information about advertisers’ use of tracking technologies and your options, visit http://www.networkadvertising.org. To learn more about how interest-based information is collected, whether the companies we use are part of an industry network regarding behavioral advertising and to know your choices, visit http://www.aboutads.info. The collection of information via certain ads served to users in Canada may be managed by visiting youradchoices.ca.
Keep in mind an opt-out is cookie-based and only affects the specific device and browser on which the opt-out is applied.
Using Browser Settings
You can disable and/or delete most types of cookies through your browser settings. If you use your browser settings to block all cookies, you may not be able to access parts of our or others’ Products. For information about how to modify the cookies settings on some popular browsers please see the following:
- Apple Safari: http://support.apple.com/kb/PH5042
- Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox: http://support.mozilla.org/en-US/kb/Cookies
Changes to the Cookies Notice