Bulk Orders with VitalSource

About Bulk Ordering with VitalSource 

We do not provide quotes; all of our publisher-set pricing can be found at the US Bulk Order Store or one of the appropriate International Bulk Order Stores listed here. You can search by title, author, and ISBN for the book you need. All prices vary depending on the rental duration needed.

Instructors, Schools, Institutions, Parents, and Friends can purchase VitalSource eTextbooks individually or in Bulk with a credit card or a Purchase Order.

Students will activate their VitalSource eTextbooks via redemption code and can view their eTextbooks with VitalSource Bookshelf. Please note that once a redemption code is redeemed, we cannot refund that code; see Bulk Purchase Refund Policy.

 

Placing a Bulk order via Credit Card

Placing a Bulk order via Purchase Order

 

International Bulk Purchase Orders

If you are outside of Australia, Argentina, Canada, Germany, Mexico, Peru, Saudi Arabia, South Africa, Spain, the United Kingdom (UK), or the United States

You will want to engage directly with the publisher of the title you are looking to purchase. They will make their content available on the VitalSource platform, and we can deliver it, in various ways, to your faculty and students.

If you are within one of the regions/countries listed above, instructions are available here regarding how to make a Bulk Order purchase.

  

Tax Exemption

On orders placed through the Bulk Order storefront, applicable taxes will apply.

We cannot process orders placed through the Bulk Order Store without sales tax. We cannot refund sales tax on orders placed through the Bulk Order storefront.

If you are tax exempt, you must place your bulk order via a Purchase Order request.

 

Refund Policy

For Bulk eTextbook Purchases, you may request an immediate refund of your initial purchase of any redemption codes purchased through the VitalSource Bulk Purchase Store within 30 days of code creation. VitalSource will only refund unused redemption codes.

If you placed your Bulk Order via Credit Card, log in to your Bookshelf account, navigate to the Account Center Transaction Section. Then, click the Refund button to activate the refund process for any purchase eligible for a refund.

If you placed your Bulk Order via Purchase Order, please contact our Bulk Order Team at bulk.orders@vitalsource.com to request a refund, and include the applicable non-redeemed codes.

 

Return Policy for Specific Trade Publishers:

For specific Trade publishers, you may request a refund of your initial purchase of any redemption codes purchased through the VitalSource Bulk Purchase Store. VitalSource will only refund unused redemption codes. The following is the publisher's refund policy on Bulk Purchase codes.

  • Penguin Random House– Refund requests must occur within seven days of the code creation date.
  • HarperCollins– Refund request must occur within two days of the code creation date
  • HarperCollins Christian- Refund request must occur within two days of the code creation date.
  • Hachette Digital- Refund requests must occur within three days of the code creation date.

 

Note: Sharing or transferring Redemption Codes violates the VitalsourceTerms and Conditions of Use and is a copyright infringement against the book's authors and publisher. Violations of this nature can result in a Bookshelf account suspension, disabling access to the eTextBook(s).