Placing a Bulk Order

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About Bulk Ordering with VitalSource

Placing a Bulk Order with VitalSource

Instructors, Schools, and Institutions can purchase VitalSource eTextbooks in bulk with a credit card or with a Purchase Order.  

Students will activate their VitalSource eTextbooks via redemption code and can view their eTextbooks with VitalSource Bookshelf.

Placing a bulk order on bulk-store.vitalsource.com

If you would like to place a bulk order, please visit bulk-store.vitalsource.com and do the following

  1. Search for the title you wish to purchase
  2. Choose the duration of access for the eTextbook, enter the quantity of codes you want to buy, and add them to your cart.
  3. Repeat as needed for any additional eTextbook purchases
  4. Click on the Proceed to Checkout button when you order is complete
  5. Verify your purchase, accept the terms and conditions of buying from the Bulk Orders Store, and click the Begin Checkout Button to purchase your eTextbooks*.
  6. Sign into your VitalSource account, enter a valid credit card number and complete your purchase.  
  7. Once your order is complete, you will receive an XLS spreadsheet containing your redemption codes and a link to instructions your students can use to activate their VitalSource eTextbook(s).   

*If the total amount including tax, is over $10,000 USD you must process a Purchase Order form (Option 1). No exceptions.

Placing a bulk order via Purchase Order

If you do not have a credit card, need to place an order over $10,000, or are looking to place a tax exempt bulk purchase, you will need to place an order with our Bulk Order Team using a Purchase Order.

If you would like to place a bulk order with a purchase order, please do the following:

  1. Visit http://bulk-store.vitalsource.com/ and verify we have the eTextbook you are looking to purchase 
  2. Complete the following two documents and submit them to sm-orders@ingramcontent.com.


Tax Exemption

On orders placed through the Bulk Order Store

At this time, we are unable to process orders placed through the Bulk Order Store without sales tax.  We also cannot refund tax on orders placed through the Bulk Order Store.

If you are tax exempt, you must place your bulk order via a PO.  

On orders placed with a Purchase Order

Please include proof of tax exemption or resale certificate (only needs to be completed once) for customers located in the following states to avoid being charged sales tax: AL, AZ, CO, CT, DC, HI, ID, IN, KY, LA, ME, MN, MS, NE, NJ, NM, NC, OH, SD, TN, TX, UT, VT, WA, WI, WY.

Upon receipt of these two completed forms, your order may take up to 2-3 business days to process. VitalSource will send an email containing the redemption codes to the email noted on the order sheet. These codes can only be redeemed using the VitalSource Bookshelf platform.   

If you have any questions, please email sm-orders@ingramcontent.com. 


International Bulk Orders

For International bulk orders, Australian or United Kingdom only, please follow the steps for purchasing with Purchase Order.  Canadian customers, please use the VitalSource Bulk Order Store

Refund Policy

For Bulk eTextbook Purchases, you may request an immediate refund within 30 days of your initial purchase of any redemption codes purchased through the VitalSource Bulk Purchase Store, provided that code(s) have not yet been redeemed in a user's VitalSource Account.

Please contact sm-orders@ingramcontent.com to request a refund for VitalSource Bulk Purchase returns.

 

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