Where are my Books?
If you recently opened Bookshelf and all your books are missing and replaced with a title named Where are My Books?, you need to upgrade to the latest Bookshelf version. Follow the instructions below based on your computer or mobile device. Note: You will need an active internet connection to upgrade. You will not need to re-download your books.
Upgrade on iOS, Android, Chromebook, or Kindle
- Open the app store on your device.
- Either find this app in the list of installed apps or search for it in the app store.
- Once you find the app, tap “Update” to update the app to the most recent version.
• Requires iOS 11+, Android 5+, or Kindle Fire OS 5 to upgrade.
Upgrade on Mac
- Click “Help” in the application menu bar at the top.
- Click “Check for Software Update…”.
- Follow the instructions to update your app.
• Requires MacOS 10.12+ to upgrade.
Upgrade on Windows
If you are running Windows 7 SP1, 8, or 8.1 operating systems:
- Click “Help” in the application menu bar at the top.
- Click “Check for Software Update…”.
- Follow the instructions to update your app.
Why must I upgrade to the most recent version of Bookshelf?
We regularly require users to update their apps to ensure the latest features, bug fixes, and security improvements are associated with our Bookshelf Application.
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If you're still not sure what to do, please contact our 24/7 support team
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