Troubleshooting
- Bookshelf Online: Resolving Basic Browser Issues
- Issues Redeeming a Bookshelf Code
- Installation Errors: iOS devices
- Installation Errors: Kindle devices
- Installation Errors: Android devices
- Installation Errors: Bookshelf for Windows 10+
- Bookshelf Installation Error: Failed to Install License
- Managing Devices
- Bookshelf Online: Browser Support Policy
- Bookshelf for Android: Installing Bookshelf on Android Devices (without Google Play)
- Installing Bookshelf on Windows 10+ computers without Microsoft Store Access
- Bookshelf Support for Mac OS, iOS, and iPad OS Betas
- Bookshelf for Android: How To Manually Remove Bookshelf's Data and Bookshelf from your Android Device
- Bookshelf for Android: Sideloading EPUBs to Bookshelf for Android
- Why have I not received my Email Verification email?
- Where are my books?
- The Videos Will Not Play in My eTextBook(s)
- Bookshelf for Android: Resolve App Installation Errors In The Google Play Store
- What to do if you are missing an eTextbook
- Configuring Your Firewall For Use With VitalSource
- My book is reading in a different language or with a strange accent and not English.
- Errors When Accessing My Account or Book(s)