Where are my books?

Where are my Books? 
If you recently opened Bookshelf and all your books are now missing and replaced with a title named Where are My Books?, you need to upgrade to the latest Bookshelf version.  Follow the instructions below based on your computer or mobile device. 

Where_are_My_Books.png Out of date Bookshelf for Windows App
Inside_the_Book.png Where are my books?

How To Upgrade to the latest version of Bookshelf for Windows

  1. Download Bookshelf 7.6.6 for Windows or Bookshelf 9 for Windows 10
  2. Follow the installation instructions.
  3. After installing the latest version of Bookshelf, open Bookshelf
  4. Click on the Account Menu and choose Update Book List.
  5. Your books will reappear in your library.

Note: You will need an active internet connection to upgrade. You will not need to re-download your books.

Why must I upgrade to the most recent version of Bookshelf?

We regularly require users to update their apps to ensure that they get the latest features, bug fixes, and security improvements. 

Help! I don't know what to do.

If you're still not sure what to do, please contact our 24/7 support team:

By email: support@vitalsource.com
By phone:

  • In the US/Canada, please call: 1-855-200-4146
  • In the UK, please call: +44 800 802 1506
  • In Australia please call: +61 8 7111 3343