Configuring Your Firewall for VitalSource
Firewalls and web filters help protect your computer by blocking unauthorized access and preventing malicious activities, such as malware attacks. However, they may occasionally block legitimate websites, including VitalSource. This article provides recommended settings to ensure your firewall allows proper access to VitalSource without compromising security.
We advise against creating a permit list based on IP traffic to VitalSource Services, as our IP location will change without notice.
Established Domains
If your server policy restricts network traffic, please add our established domains below to your permit list.
| Domain | Purpose |
|
*.vitalbook.com *.vitalsource.com *.cloudfront.net *.googleapis.com *.storage.googleapis.com/ |
These subdomains are required to ensure VitalSource Online services operate as expected |
|
*.textbookx.com *.akademos.com |
If you are an Akademos/TextbookX customer, add these subdomains to your permit list and the Core VitalSource Subdomains above. |
| *sendgrid.net | If your school participates in our IA/EA programs, add this domain to your email permit list to ensure delivery of emails from VitalSource. |
|
*.storage.googleapis.com/vst-mimeo-prod *.print.vitalsource.com/ |
Add these subdomains if users have issues with printing with VitalSource Bookshelf |
|
*.apple.com *.google.com *.crashlytics.com |
These domains are specific to downloading and installing VitalSource's Bookshelf mobile app. |
Established Ports
- Port 80
- Port 443
- Port 22 (NOTE: This port is only needed if you are publishing content to VitalSource via FTP)
Having Issues?
Please reach out to Support by visiting us at support.vitalsource.com.
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