- Resolving Basic Browser Issues
- Bookshelf Online Browser Support Policy
- Installing Bookshelf on Android Devices (without Google Play)
- Bookshelf Support for macOS, iOS, and iPad OS betas
- You have Reached your Machine Activation Limit
- Why have I not received my Email Verification email?
- The Videos Will Not Play in My eTextBook(s)
- What to do if you are missing an eBook
- Configuring Your Firewall For Use With VitalSource
- My book is reading in a different language or with a strange accent and not English.
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Configuring Your Firewall For Use With VitalSource
Firewalls work to block unauthorized access to computers. They can protect against other malicious activity on the Internet, such as hackers using “malware ” malicious programs often disguised as legitimate software to get at your private data. Sometimes firewalls block sites that are not malicious. This article describes our recommendations for configuring a firewall for use with VitalSource.
- If your server policy restricts network traffic, please add our established domains listed below to your permitlist.
- We advise against trying to create a permtlist of traffic to VitalSource based on IP addresses, if you are doing so, please know that our IP location may change without any warning.
Still Having Issues?
- In the US/Canada, please call: 1-855-200-4146
- In the UK, please call: +44 800 802 1506
- In Australia please call: +61 8 7111 3343