Error When Entering Credit Card Information

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Errors When Entering Credit Card Information

VitalSource takes your credit card and your credit card safety seriously. For your security we will verify a few things when you enter your credit card information into our store:

  1. The address you are entering matches the store you are purchasing in.
  2. The address you are entering is a valid physical address. 
  3. The address you are entering matches the address registered with your financial institution and is the same address listed on your billing statement.
  4. The credit card is not expired.
  5. You are using a valid credit card. At this time our Bookstore only accepts Visa, Mastercard, or American Express. You can use pre-paid cards provided they are registered with a US/Canadian/UK/AUS address.

If you encounter any issues while purchasing your books or your account becomes locked please contact Support.

Note: While we are constantly working to expand our store's offerings, at this point we only support purchasing in our stores for customers with a credit card in the United States, Canada, the United Kingdom, or Australia.

 

 

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