Errors When Entering Credit Card Information
VitalSource takes your credit card and your credit card safety seriously. For your security we will verify a few things when you enter your credit card information into our store:
- The address you are entering matches the store you are purchasing in.
- The address you are entering is a valid physical address.
- The address you are entering matches the address registered with your financial institution and is the same address listed on your billing statement.
- The credit card is not expired.
- You are using a valid credit card. At this time our Bookstore only accepts Visa, Mastercard, or American Express. You can use pre-paid cards provided they are registered with a US/Canadian/UK/AUS address.
If you encounter any issues while purchasing your books or your account becomes locked please contact Support.